Transak Docs
Getting help and support
You can get answers to FAQs and solutions to common issues in the Transak Partner Support hub. Here you can also submit a ticket, which our round the clock support staff will respond to as soon as possible.
Partner Support Hub
If you are not a business or an app we have a separate support hub for users who want to buy cryptocurrency here​

Contact us

The quickest way to get support from the right person is to submit a ticket above or directly via your account manager if you have one.


Alternatively you can email us:
  • ​[email protected] for support inquiries e.g. if you get lost in the process
  • ​[email protected] for sales inquiries e.g. if you have specific requirements on fees/feature/blockchain integration


πŸ§‘β€πŸ’» Technical questions:​
⚑️ General channel:​